Molicel has become aware of counterfeit products falsely claiming to be Molicel batteries or using imitation Molicel labels. These products are currently circulating in various regions worldwide.
1. Counterfeit Risks:
- Non-compliance with Molicel’s strict quality standards and designed performance such as low temperature, high discharge rate, and fast charging, etc.
- An increased risk of product malfunctions and potential safety hazards.
- Molicel is not liable for any malfunctions or damages caused by counterfeit products.
- Warranties and support do not extend to products purchased outside authorized Molicel sales channels.
2. Preventing Counterfeits:
To avoid purchasing counterfeit products, we strongly encourage customers to buy Molicel batteries directly from Molicel or through authorized Molicel distributors.
3. Authenticity Verification Service:
Due to the prevalence of counterfeit products in the market, we offer a service where consumers can provide us with relevant information and photos for product authenticity verification. Please contact “service@molicel.com”.
4. Important Safety Information Regarding Battery Use:
- Molicel batteries are designed for electronic devices like power tools and electric vehicles equipped with a Battery Management System (BMS) that minimizes the risk of thermal runaway.
- Molicel cells are not designed or manufactured for individual consumer use, including vape or e-cigarette devices. Using our cells in such applications can lead to fire or explosion, resulting in severe personal injury or property damage.
Thank you for your understanding and cooperation.
Molicel reserves its rights to pursue legal actions against counterfeit product producers and all resellers.
