Molicel is committed to providing high-performance, high-quality, and highly reliable Lithium-ion batteries. However, the market has seen a surge in counterfeit Molicel cells and forged certification documents, which severely jeopardizes consumer safety.
- Counterfeit Products in the European Market
A large volume of INR-21700-P42A counterfeits is currently being sold in the European market. Molicel emphatically states that cells not sold through Molicel or Authorized Distributors are entirely counterfeit products. The source, quality, and safety of these fake cells have absolutely no connection with Molicel.
- Forgery of Official Certification Documents
Unauthorized sellers often present forged Molicel product certification documents to attempt to prove that their products are genuine. Any document not provided directly by Molicel or an Authorized Distributor must be considered unreliable.
Example:
- Extreme Risks of Using Counterfeit Products
As counterfeit cells have not undergone Molicel’s stringent quality control and testing, they pose unacceptable consequences:
- Extreme Safety Hazards: Under demanding conditions such as low temperatures, high-current discharge, or fast charging, they are highly prone to failure, which may lead to fire or explosion.
- No Quality Assurance: Molicel provides no quality guarantee or after-sales service for products purchased through unauthorized channels.
- How to Ensure Genuine Purchase
To ensure you acquire authentic Molicel batteries and receive full service, you must follow these recommendations:
- Purchase Through Official Channels Only: Please purchase directly through the Molicel or an Authorized Distributor.
- Verify Document Authenticity: If you have any doubts about any received certification document, please contact service@molicel.com for verification.
- Product Authenticity Verification: If you have already purchased a product and suspect it is fake, please contact service@molicel.com, providing product photos and relevant information. We will assist you in verifying its authenticity.
Molicel will continue to actively investigate all illegal activities and reserves the right to take legal action against all individuals or entities involved in counterfeiting and fraudulent sales.
