Molicel is committed to providing high-performance and reliable lithium-ion battery. However, we have recently discovered a significant number of counterfeit Molicel INR-18650-P28A batteries on the market. These fakes are primarily sold through unofficial channels, such as e-commerce websites in Southeast Asia, which not only misleads consumers but also poses serious safety risks.
To protect your rights and safety, we issue the following warnings and recommendations:
- Potential Risks of Counterfeit Products
- No Quality Assurance: Counterfeit batteries have not undergone Molicel’s stringent quality testing. They have an extremely high failure rate and significant safety risks under demanding conditions like low temperatures, high-current discharge, or fast charging.
- Safety Hazards: Using counterfeit products can damage your equipment and may even lead to fires or explosions. Molicel is not responsible for any failures or damages caused by counterfeit products.
- No After-Sales Service: Products purchased through unauthorized channels are not covered by our after-sales service.
- How to Identify Genuine Molicel Products from Counterfeits
To help you better identify genuine Molicel products and protect your rights, here are some key points to help you spot fakes:
- How to identify Molicel counterfeits: Counterfeits appearing on the market often have fake labels that are similar to genuine Molicel products, attempting to confuse consumers. When purchasing, please be sure to buy from the official website or an authorized distributor.
- Taking the Molicel INR-18650-P28A as an example: You can verify authenticity by confirming whether it has the “NOT FOR E-CIG OR VAPE” sign printed on it. This is a crucial detail for identifying a genuine product.
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To avoid buying counterfeits, we strongly recommend that you purchase only through the official Molicel website or from its authorized distributors. This is the most effective way to ensure you buy a genuine product and receive full after-sales service.
- Genuine Product Verification Service
If you have concerns about the battery you have already purchased, please contact us at service@molicel.com. Provide us with relevant information and photos of the product, and we will help you verify its authenticity.
- Molicel Battery Safety Usage Guidelines
Molicel batteries are primarily designed for electronic devices equipped with a Battery Management System (BMS), such as power tools and electric vehicles, as this system helps reduce the risk of thermal runaway. Our batteries are not suitable for personal consumer products like e-cigarettes. Using our batteries in such applications can lead to fires or explosions, resulting in serious personal injury or property damage.
Thank you for your support and trust in Molicel.
Molicel will continue to actively investigate counterfeit activities and reserves the right to take legal action against all individuals involved.
If you have any concerns or discover suspicious sales channels, please feel free to contact us at service@molicel.com.
